OUR WARRANTY & AFTER SALES SERVICE
EUROBRANDS.HK's product assortment is sourced from Brand Partners which are established & recognized in their European home markets, with a proven track record in manufacturing & distributing reliable products AND ALSO in ensuring responsive & effective customer support facilities in support of product warranty & other usage issues.
Full warranty & technical support is operated within Hong Kong SAR & available to Hong Kong purchasers of the products available in our shop as follows:
BRAND(S) |
WARRANTOR & SUPPORT PROVIDER |
WARRANTY PERIOD |
ONLINE REGISTRATION |
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SAPIENS ENTERPRISES CO. LTD. Rm 304-5, Mega Trade Ctr 1 Mei Wan St. Tsuen Wan, N.T. HONG KONG SAR
concierge@sapiens-ent.com T: +852 2511 0909
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24 months (Standard) (In HKSAR)
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IMPORTANT: WARRANTY TERMS & PROCEDURES
1. Terms of Warranty for a given product purchase are defined in printed materials (e.g. Warranty leaflet, user manual) which are bundled with he product. Do familiarize yourself with these terms and retain the related documents for future reference.
2. REGISTRATION of your purchase within a certain time is a STRICT prerequisite for warranty service.
3. REMINDER: Exercise proper care in using your appliance and read the user instructions properly. Product Warranties are limited to defects associated with NORMAL HOUSEHOLD USE, most notably as prescribed in the user instructions. In the event that a product is damaged in the course of other (i.e. ABNORMAL) use, the warranty becomes null & void.
4. Such ABNORMAL use not only voids the warranty, but also carries a risk of damage to property and personal injury.